Welcome to Utah Virtual Academy!

Strong Start is a required training process for new families.

This page will help you complete the required training’s and provide you with the information and resources you need to have a successful education here at UTVA.

To start, please read about what this process will look like for you and your student.

Strong Start Process

Strong Start begins when your student’s enrollment has been approved. You will first receive an email from the Strong Start Coordinator, which will link you to this page to set up a required meeting with the Strong Start Coordinator as well as start working on the Lynx to Success. When your student is assigned a Mentor, they will reach out to you. Your student’s Mentor will be your Point of Contact during the school year, so this call will be meant to get to know the student and provide you with support.

All the training’s and tasks for Strong Start are required, and must completed by your first week of school. You will receive daily reminders to complete missing tasks once school starts.

K12 Enrollment Agreement


Here is a refresher to the Expectations and School Policies that you agreed to during the enrollment process: Click HERE

LYNX to Success

The Lynx to Success are the required training’s, documents, and assessments that are needed as your student starts school at UTVA. Once you have completed all of the Lynx to Success, please fill out this completion survey: HERE

1. Set up LC/Student Accounts: Why is this step important?

  • You need your account to access everything.
  • As a Learning Coach, you will use your account to check on the student’s progress and complete attendance.
  • For students, when they log into their account, this is the equivalent of walking through the front doors of the school. *Students MUST use their own login/account when going to class. Once your student has logged in, or entered the building, he/she must attend classes and log into courses to be attending school.

2. Orientation:

  • Zoom:
    • How to join a meeting: HERE
    • How to join and configure Audio: HERE
    • How to join and configure Video: HERE
    • How to share screen: HERE
  • BBC:
    • BBC Orientation Video: HERE
    • BBC Orientation Completion Survey: HERE

3. Learning Coach University: HERE

4. Attendance 101: Click HERE

5. Online Learning/Welcome to Online Learning Course: This course will help introduce you to the class setting in your student account. The course will take less than a day to complete. To complete, log onto student account and find it listed in the courses. This course will be available August 8th, 2019.

6. Beginning of Year Assessments:

  • K8 i-Ready – Available first day of school
  • HS-NWEA – Available first day of school

7. UTVA A.C.E. & Daily Expectations:

8. UTVA Media Release/FARM Form/School App:

  • Fill out the required Media Release form HERE
  • Fill out the required Income Form – K12 sent an email with this form, please check your inbox and junk mail and fill out form.
  • Download School App
    • Learn How HERE
    • Download on Google Play HERE 
    • Download on App Store HERE
    • Select – Utah Virtual Academy

9. Computer Requirements:

  • Office 365 – Download HERE
  • BBC Launcher – Download HERE
  • Adobe Flash Player – Download HERE
  • Enable Flash in Browser:

Set Up Instructions for a K12 Loaner Computer: HERE

FAQ's - Frequently Asked Questions


  • New students accepted before the first day of school will receive their hardware/materials towards the end of July/beginning of August. Students that are accepted after the first day of school will have their hardware/materials shipped immediately and will receive them about 7-10 business days.
  • Link to check the shipping schedule: HERE
  • Link for computer/materials tracking after they have been shipped: HERE
  • Link for K12 computer recommendation: HERE
  • Getting Started without Materials: HERE


Computer Policy/Eligibility:

  • One laptop per three students per grade band (K-5th, 6th-8th, 9th-12th) in families that qualify for the USDA Free and Reduced Meals Program. Student who receive Special Education services are also eligible for a computer upon request.
  • How to check eligibility:
    • Click HERE and go through the information. If you are still unsure of your computer eligibility, please reach out to your student’s Mentor or sign up for a meeting with our Strong Start Coordinator at the top of this page.


  • If your student has an existing IEP/504 from their previous school, please reach out to your student’s Mentor to make sure we have received it.
  • If your student does not have and IEP/504, but you are interested in getting them one, please reach out to your student’s Mentor to start the process.





Platform Navigation – Getting Started:


  • Overall – Click HERE
  • OLS (Online School) ( K-5)- Click HERE
  • OMS/OHS (Online Middle School and Online High School) ( 6-12th) – Click HERE
  • LC (Learning Coach) – Click HERE

Family Resource Center:  Click HERE

Contact List: 

Tech Support Videos:
Click HERE

Computer/Technical Issue Process:

  • Call K12 Tech Support at 866-512-2273 or go to and chat with a Tech Agent and notify Mentor that you are experiencing technical issues. Students will be still be responsible to log into the online school and attend classes.
UTVA Terms

Utah Virtual AcademyUTVAA College & Career Academy and a Utah Public School
Learning CoachLCThey are the adult who is with the student during the day and our point of contact when we need to contact about the student. This is usually a parent/guardian, though it can sometimes be a family friend or extended family member.
Legal GuardianLGMost of the time is the same person as the LC, but not always.
Point of ContactPOCPerson to contact for specific information. The Mentor is you first POC for school needs that are not for specific class questions. For those, your teacher is your POC. The LC is the POC for the student.
MentorThe Point of Contact for families at the school. Reach out to your Mentor for any questions that are not class specific. Formerly referred to as Homeroom Teacher.
Head of SchoolHOSMeghan Meredith
Student Services TeamSSTComprised of the Student Services Administrator, Strong Start Coordinator, Family Engagement Coordinator, Truancy/Attendance Interventionist, School Social Worker, and the Communications Coordinator. This team works to helps students overcome non-academic barriers that may keep them from being successful in school.
Close of Business DayCOB5:00 PM
Beginning of Year/ End of YearBOY/EOYBOY- August
EOY- May
School YearSYEx. SY 1920, SY 2019-2020, etc.
Face-to-FaceF2FUsually means meeting in person for meetings, trainings, or outings/events. Can sometimes refer to meeting virtually using webcams.
Professional DevelopmentPDA variety of specialized training, formal education, or advanced professional learning intended to help administrators, teachers, and other educators improve their professional knowledge, competence, skill, and effectiveness. Our Faulty has monthly PD opportunities that are held virtually, regionally, or F2F at our office in Murray.
Online SchoolOLSThe platform that is used for K-5th grade students:

Online Middle and High SchoolOMHSAlso referred to as OMS/OHS. This is the platform that is used for 6th-12th grade students:
Learning Coach AccountLC AccountThis platform is used for LC to manage the student account, log attendance, etc. It is similar to the OMHS with a few differences:
High SchoolHS9th-12th Grade
Middle SchoolMS6th-8th Grade
Elementary SchoolESOften referred to as K5; K-5th Grade
State Education Online ProgramSOEPAlso referred to as our Part Time Program:

Career & Technical EducationCTE

Concurrent EnrollmentCEGet college credits while in High School:

Learning Coach UniversityLCURequired training for LCs to complete each school year:

Strong StartSSProcess of required trainings for new students and Learning Coaches when they are enrolled.
National Junior Honor Society/National Honor SocietyNJHS/NHS
ContentA place in each course where the lessons and assignments are listed. It has a table of contents on the left side.
LessonFound in the course content and contains the important information that you need to learn
Course HomepageThe main page of any course
Class ConnectCCA online live classroom where students are engaged in real-life authentic learning with their teacher. UTVA uses BBC for CCs.
Blackboard CollaborateBBCOne of the virtual classroom platforms we use. It is a virtual learning environment and learning management system developed by Blackboard Inc. Blackboard is a tool that allows faculty and students to have a live class online. Teachers can use PowerPoint, Captivate, video, audio, animation, and other applications for students to enhance teaching and learning efforts.
DropboxA tool used to submit assignments.
ZoomA online live classroom where students are engaged in real-life authentic learning with their teacher.
Class PlanA calendar with what to do when, and when assignments are due. The Plan links to the Content. Students can click on an assignment listed in the plan and go straight to the Content. When working on overdue assignments, use the class plan, not the overdue list.
Recordings ListA list of all of the class recordings for a particular class.
Exit TicketA quiz or survey about the live class. Used to ensure students are actively engaging in live classes.
English/Language ArtsELA
English Language LearnerELL
PowerSchoolPSA student information system that allows us to manage a wide range of information, including the following: grades, attendance, tests, demographics, activities, courses. At UTVA we manage attendance and student demographics records on PowerSchool and report it to the state.

If you have any questions after reading through this page, please scroll to the top of this page and
and sign up to meet with our Strong Start Coordinator.